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Customer Support & Bug Reports
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  • Customer Support & Bug Reports
    If you have a question about using our products:

    1. Take a look at the Frequently Asked Questions (FAQ) page.
    2. Try finding the answer in the help documents.
    3. If the above fails or in case of urgent problems, email us at [email protected]

      • Your name
      • Your order ID and serial number ( if you're a registered user )
      • Name of product purchased and version (located in "About" dialog )
      • Computer information: (CPU type and speed, installed memory)
      • Windows version
      • FULL description of bug
  • Sales Question
    If you have a question about buying a license or using your license key:

    1. Read the info on the purchase page.
    2. Take a look at the purchase section of the Frequently Asked Questions (FAQ) page.
    3. If the above fails and in case of urgent problems, email us at [email protected] .
  • Advice & Feature Requests
    If you have any advice or other good ideas for our software or website, please inform us at [email protected] ASAP! We'd love to hear it from you! With your help, we can do better.
  • Business Cooperation
    We are open to various levels of business cooperation.
    Please emailing us at [email protected]om.
  • Newsletter
    Be informed of Nihuo Software news via e-mail. Simply type your e-mail address in the box below and press the submit button to join the Nihuo Software mailing list.
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